The idea of Medi.net was born from the problem of missing digital and modern possibilites in hospitals that give more value to a patient, pushes down missleading treatments and helping teams working closely together. Hopitals having the problem of using different softwares for different medical products. But they also missing a base on where they are able to storage the important data of patients. Here is where Medi.net comes in.
Bringing people in hospitals together by enhancing the teamwork was the ultimate goal. In hospitality is it hard to combine different software ecosystems together to push team spirit and collaboration. Everyone who is working on an pacient also gets credit because everyone can see who is in the team and their responsebility. That should give patients and their data a big value and pushed down problems while the treatment is running.
The best process here was combination of the double diamond method and design thinking. Starting from scratch was important, gathering the nessecary imformatin from interviews and a competetive analysis to find quickly the pain points of this personal project.
Desktop, Tablet and Mobile
The first phase was spend with a potential competetive analysis. Results:
The second phase was the user research, Tony found out that users or people working in hopitals looking for a way to share, collarborate and enter patient and insurence data about their patients they need for their daily business. Currently the data is stored and shared decentralized via paperwork and inside the third party software. That means users in hopitals have trouble to combine data from different sharepoints.
From the beginning, patient data protection was an important part of the process. Every position in a hospital has different rules on patient data, that also influences the userflow. Even when the overall userflow is similar to each user, is the difference in the detail when users have contact with the patients. First it was time to find the paint points of the patient as well as the worker in the hopital, for both was it important to find the specific problems.
Medi.net was concepted to be a tablet first intranet. People in hospitals should be able to get the information on the fly and tablets are the perfect medium that combines information dencity and mobility for the user. It also gives the possibility to add other hardware like little mobile headphones to have quick calls with colleaques.
Also the result of the market research was that intranets are available on the market, but still exclusively connected to specific IT infractrutes and ego system like Siemens Healtheer and other developers. No software is able to gather data from a third party software and store it in one software or place. Another important part was to decide that the app mainly runs on tablet first and second was a desktop version. Because many people in hopitals especially doctors, nurses and physicians tending to leave the desk on a very regular basis, which means they need a app that is flexibel enough to give enough value to be a teamwork and intranet software.
Within the process of creating this personal project. A big learning was the combination of third party software as well as the complexity of the information architecture within medical softwares. Medi.net grow up as a complex software concept that gathers big amount of complex data about the patients. Combining those with useful information architecture was the hardest part. Because it has to give value to every level within a hospital. But it also gives a lot of potential in the treatments of patients and the collaboration in hospitals.
Tony Andreas Rudolph
UX & VFX Storyteller